SYSTEMS & REFERENCE · CURRENT

E-Shop Tycoon Departments and Research — Live vs Planned

A plain separation between departments used by the current company and systems the developer has only announced for later updates.

E-Shop Tycoon Departments and Research — Live vs Planned official source artwork
Official source media
Evidence status Verified answer
Last checkedAugust 23, 2026
PlatformPC
Sources2 linked
AT A GLANCE

A plain separation between departments used by the current company and systems the developer has only announced for later updates.

Marketing, Customer Service, shipping, warehouse work, R&D, and Software Development are live systems; Accounting and advanced warehouse automation remain roadmap items, not current departments.

E-Shop Tycoon official artwork

E-Shop Tycoon connects marketing, customer support, shipping and software growth. The important distinction is whether a system exists in the current release or appears only on the developer's roadmap.

Current company functions

FunctionWhat it controls
MarketingCampaigns that attract users and orders; costs vary by office
Customer ServiceRefund handling and reputation-related customer issues
Shipping and warehouseStock, storage, packaging and delivery throughput
R&DResearch progression and access to later systems
Software DevelopmentUser capacity and acquisition improvements used to scale the site

The beginner route uses R&D to unlock Software Development, then improves maximum user capacity before acquisition. Official patches show that these systems are still being balanced: 1.0.1 changed marketing costs, while 1.0.2 corrected research tiers that sometimes unlocked incorrectly after loading a save.

Announced, but not current

The August 10 roadmap lists a new Accounting Department, custom factories, dynamic loans, business contracts, advanced employee traits, additional warehouse equipment, custom difficulty, sandbox mode and more story events. The announcement gives no release dates.

Do not search the current office for an Accounting button or factory construction menu based on that announcement. These are planned additions. The live bank already has office-specific loan options from hotfix 1.0.6, but that is not the same as the roadmap's future dynamic-loan system.

Sources

QUICK ANSWERS

Questions players ask next

Is the Accounting Department available now?

The August 10 developer roadmap describes Accounting as an upcoming department, not a feature confirmed in the current build.

Is warehouse automation available now?

Forklifts and warehouse workers are live, but the developer lists advanced robotic warehouse automation as a future feature.

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